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Administration Assistant

  • Workers Compensation
  • Fixed Term
  • Workers Compensation

Efficient and accurate processing of administration functions to support the Workers Compensation division

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Platform Architect - Care

  • Information Technology
  • Permanent
  • Digital & Transformation

The successful candidate will lead, facilitate, analyse, and design technical architecture for Care domain insurance systems.

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Contract Manager

  • Procurement
  • Permanent
  • Finance

Lead the end-to-end management of strategic contracts at icare within the enabling functions.

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Business Delivery Manager - Policy & Billing

  • Workers Compensation
  • Permanent
  • Workers Compensation

Lead a team of business delivery owners to deliver business outcomes and benefits through regulatory / compliance and continuous improvement change activities in Policy and Billing functions, for NI and/or TMF Workers Compensation Schemes.

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Contact Services Officer

  • Workers Compensation
  • Permanent
  • Workers Compensation

Deliver front line workers compensation solutions across underwriting portfolio, partnering with external BPO teams to enhance the customer experience of customers

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Fraud and Compliance Manager

  • Workers Compensation
  • Fixed Term
  • Workers Compensation

Operationalise Risk & Compliance Framework, oversight of Workers Compensations obligations & key controls to ensure adherence with applicable laws, regulatory requirements & internal policies

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Customer Resolution Specialist

  • Workers Compensation
  • Fixed Term
  • Workers Compensation

Receive, respond, manage and effectively resolve enquiries and complaints received by customers via telephone, email or web.

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Technical Support Advisor

  • Workers Compensation
  • Permanent
  • Workers Compensation

Providing performance metrics of the claims team, enhance the knowledge of the technical specialists & claims team with SIRA requirements for data quality & claims management.

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Coordinator

  • Healthcare & Medical
  • Permanent
  • General Insurance & Care

To ensure person centred, timely, high quality and cost-effective services are coordinated and provided to meet participant’s/worker’s needs and scheme objectives. In the role you will be able to handle complex and sensitive conversations, underst...

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Client Education Senior Specialist (Workers Comp) - 12 Month Secondment

  • Project Management
  • Workers Compensation
  • Fixed Term
  • General Insurance & Care

12 month Secondment - Deliver, continuously improve and uplift the Risk Education eXpress (REX) curriculum of learning under the guidance of the Head of Risk & Education and in collaboration with other Client Education Senior Specialist(s). This i...

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Case Manager

  • Healthcare & Medical
  • Permanent
  • General Insurance & Care

The purpose of the role is to ensure the best outcomes for our participants/workers by navigating and facilitating the access, management and cohesion of services and support following discharge from hospital, and during their time of adjusting an...

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Manager Data and AI Governance

  • Information Technology
  • Permanent
  • Digital & Transformation

Lead, develop, embed and improve icare’s Data Governance and AI Governance frameworks, policies and practices for ethical handling and responsible AI and data use  

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Procurement Sustainability Manager

  • Procurement
  • Permanent
  • Finance

Join us as a Procurement Sustainability Manager to lead impactful initiatives that enhance compliance and drive social outcomes, ensuring procurement serves as a powerful tool for positive change within the NSW Government Agency.

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Head of Supplier Excellence

  • Procurement
  • Permanent
  • Finance

Provide strategic leadership of icare’s supplier and contract portfolio, strengthening commercial performance, enhancing sustainability, and upholding NSW Government compliance

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Senior Contract Manager

  • Procurement
  • Permanent
  • Finance

Lead management of Strategic Contracts  ensure suppliers deliver value, performance and compliance aligned with icare’s strategic outcomes.

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Head of Procurement Operations

  • Procurement
  • Permanent
  • Finance

Join our Procurement team to drive supplier excellence through strategic contract management, enhancing governance, performance, and insights for optimal results across icare.

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Head of CSP Remuneration

  • Workers Compensation
  • Permanent
  • Workers Compensation

Lead the delivery of CSP remuneration operations to achieve scheme sustainability and affordability.

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Internal Review Specialist

  • Insurance
  • Healthcare & Medical
  • Permanent
  • General Insurance & Care

The purpose of the role is to review client disputes and provide; fair, timely and evidenced-based recommendations that are in keeping with the Motor Accident Guidelines legislation. Clear communication and informed decision-making are essential ...

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icare acknowledges First Nations peoples as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present