General Insurance & Care

Care. Empathy. Relationships. Passion. 

At the core of who we are, comes General Insurance & Care.

Imagine doing what you're passionate about every day, working with a diverse mix of supportive, hard-working, and equally passionate individuals, whilst being part of the transformation of insurance care for NSW.

Develop strong customer relationships and provide a high level of customer service to the community through our lifetime schemes programs which are the ultimate form of delivering the best outcomes for the people of NSW.

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Category

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Department

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City

Case Manager

  • Lifetime & Workers Care
  • Healthcare & Medical

The purpose of the role is to ensure the best outcomes for our participants/workers by navigating and facilitating the access, management and cohesion of services and supports following discharge from hospital and during their time of adjusting an...

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Customer Support Officer- HBCF

  • HBCF
  • Customer Service

The purpose of the role is to contribute to and support the icare HBCF team and key stakeholders with enquiries from builders, homeowners and insurance brokers through multi-channel environments. Be the central point of contact for the customer. ...

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Coordinator

  • Lifetime & Workers Care
  • Healthcare & Medical

12 Month Fixed Term - To ensure person centred, timely, high quality and cost-effective services are coordinated and provided to meet participant’s/worker’s needs and scheme objectives. In the role you will be able to handle complex and sensitive ...

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Review Officer

  • Lifetime & Workers Care
  • Healthcare & Medical

Fixed Term to 30/06/2026 - The purpose of the role is to ensure the best outcomes for our participants/workers by supporting the GIC Frontline operational team with its decision making and knowledge management processes. The principles of collabor...

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Claims Officer

  • HBCF
  • Claims

Provide advice and deliver crucial insurance coverage to homeowners in the event a contractor is unable to honour their commitments due to insolvency, death, disappearance or building license suspension. Provides the best customer experience to ho...

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Coordinator

  • Lifetime & Workers Care
  • Healthcare & Medical

To ensure person centred, timely, high quality and cost-effective services are coordinated and provided to meet participant’s/worker’s needs and scheme objectives. In the role you will be able to handle complex and sensitive conversations, underst...

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Coordinator

  • Lifetime & Workers Care
  • Healthcare & Medical

Fixed Term 24 Months - To ensure person centred, timely, high quality and cost-effective services are coordinated and provided to meet participant’s/worker’s needs and scheme objectives. In the role you will be able to handle complex and sensitive...

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Coordinator - Workers Care

  • Lifetime & Workers Care
  • Healthcare & Medical

Fixed Term 9 Months - To ensure person centred, timely, high quality and cost-effective services are coordinated and provided to meet participant’s/worker’s needs and scheme objectives. In the role you will be able to handle complex and sensitive ...

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“We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant”

 

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icare acknowledges First Nations peoples as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present