Workers Compensation

Surround yourself with people who genuinely care for the NSW community and give back through assessment, services, delivery and return to work opportunities.

Do you want the opportunity to develop strong customer relationships and provide a high level of customer service to all parties including workers, employers, providers, stakeholders, families and support networks? Giving back to the NSW community by doing what you're passionate about?

We’re an evolving organisation, one that’s as supportive and socially conscious as it is agile and explorative. 

 

 

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Technical Claims Manager - Specialist Liability

  • General Insurance
  • Claims
  • General Insurance & Care

As a member of the established icare Insurance for New South Wales (IfNSW) General Lines Claim team, you will be responsible for managing a portfolio of sensitive matters (with a focus on historical abuse claims) and overseeing other complex claims, in consultation with Client Agencies and the contracted claims manager. You will bring a wealth of experience to resolving these claims in a measured approach balancing the needs of the Agencies and the State, and those of a model litigant acting in a fiscally responsible manner. You will ensure you and the contracted claims manager adhere to agreed frameworks for managing and administering the claims lifecycle. You will maintain a clear oversight of the key performance drivers and improve claims outcomes to deliver a strongly customer centric experience.

Collections Officer

  • Service Operations
  • Workers Compensation
  • Workers Compensation

Delivery & performance enablement of the Payment Service Team operational requirements, timeframes & compliance requirements against agreed targets in line with the Collections strategic plan

Coordinator

  • Lifetime & Workers Care
  • Insurance
  • Healthcare & Medical
  • General Insurance & Care

To ensure person centred, timely, high quality and cost-effective services are coordinated and provided to meet participant’s/worker’s needs and scheme objectives.

Broker Coordinator

  • Premium and Employer Services
  • Insurance
  • Workers Compensation

Build broker relationships, deliver insights and develop your career in a pathway to Engagement Manager.

Head of CTP Care Claims - Parramatta

  • CTP Care
  • Claims
  • Strategy
  • Workers Compensation
  • General Insurance & Care

A pivotal leadership role responsible for driving end to end services for CTP Care clients and leading frontline teams

“We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant”

 

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icare acknowledges First Nations peoples as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present