Search Careers at iCare

Sydney, CBD

• Build and manage effective relationships with key stakeholders
• Permanent role, offering a highly competitive salary
• Kent street, 35 hour working week

About the Role

The Manager, Partner Governance & Assurance fosters a culture of compliance and accountability. They are primarily responsible for developing, implementing and overseeing the frameworks, processes and policies that ensure the GIC Provider Management framework aligns with contractual, regulatory and enterprise standards.

Benefits

• A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
• Comprehensive learning and development support aligned to icare’s Core Capabilities.
• Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
• Access to our Employee Assistance Program

Duties

It’s an exciting time at icare where no two days are the same; as Manager, Partner Governance & Assurance you will:

• Leads the development and implementation of governance, assurance and performance management frameworks to manage and monitor Provider performance and initiatives.
• Drives the development and analysis of reliable performance data to support Provider monitoring and to identify key trends and continuous improvements.
• Develops and produces business reporting to assist the team in monitoring performance and promoting compliance and consistently high-quality Provider performance.
• Works effectively across multiple internal and external teams, in order to communicate governance and assurance findings and recommendations.
• Prepares briefings, papers and reports to support decision-making.

Skills & Experience

• Tertiary level qualifications at degree level in business management or related discipline or equivalent knowledge, skills and experience acquired through extensive experience
• Strong understanding of Provider governance principles and best practice
• Demonstrated understanding of contract management and service delivery in an outsourced environment
• Strong experience in project management to apply effective planning, coordination and control methods
• Previous insurance, or large commercial Provider performance management experience
• Excellent analytical and problem-solving skills
• Effective interpersonal and communication skills

Culture

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

About the Company

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work. 

• For more information about icare visit our website
• icare operates a direct sourcing model so no agency introductions will be accepted
• We are a Circle Back Initiative Employer – we commit to respond to every applicant
• A talent pool may be created through this recruitment process.

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.