Open to all Office Locations

• Permanent Opportunity as a Risk & Assurance Specialist with icare
• Hybrid working environment, Open to all Office locations
• Offering starting salary of $129,464

About the Role

Support Workers Compensation leadership in the management of scheme and business risk. Support the design of relevant governance structures, frameworks, underlying risk and assurance processes including verifying the effectiveness of controls and contributing to the design, execution and reporting of control and assurance activities.

Benefits

• A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
• Comprehensive learning and development support aligned to icare’s Core Capabilities.
• Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
• Access to our Employee Assistance Program

Duties

It’s an exciting time at icare where no two days are the same; as a Risk & Assurance Specialist you will:

• Contribute to the Workers Compensation Controls Assurance plan, based on the Risk Profile. This includes risks, controls and outstanding/closed actions.
• Design and execute controls assurance activities in alignment with the assurance plan.
• Process control assessments and identify and resolve control gaps.
• Provide advice and guidance to stakeholders on the remediation of ineffective controls.
• Lead programs that involve reviews, audits or operational management in areas of risk and assurance in the Workers Compensation Scheme. This primarily includes partnering with stakeholders (internal and external) on the effective management of outsourced providers.
• Facilitate and collaborate with relevant subject matter experts (SMEs) to understand desired Claims Service Provider behaviors and customer outcomes, and design detailed work steps, review procedures and test plans for the review team’s execution.
• Provide primary operational support in the development and delivery of conduct risk strategies and focus on continuous improvement.
• Supporting WC Leadership team in the management of audit issues by providing Line 1 assurance oversight.
• Operationalise the risk framework and policy set by Line 2 Risk.
• Promote and encourage a positive risk culture.
• Contribute to a range of projects as required, to support the Risk & Quality Team.
• Support required risk related training activities, and assist with education, training and providing advice as necessary.

Skills & Experience

• 7+ years Risk Management experience operating in a highly regulated industry (banking, insurance) or Audit/Risk Advisory consulting experience in Financial Services industry
• Extensive experience in Risk and Control Assessments
• Exposure to Risk In Change for projects
• Experience in preparing Risk reports for senior management
• Strong communication and influencing skills
• Ability to engage in a collaborative manner with senior leaders
• Critical thinking and problem solving
• Self-starter and proactive
• Prioritisation and time management skills
• Working under pressure to deadlines
• A broad range of relevant workers compensation industry experience

Culture

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

About the Company

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, to deliver better outcomes for those we serve.  Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work. 

• For more information about icare visit our website
• icare operates a direct sourcing model so no agency introductions will be accepted
• We are a Circle Back Initiative Employer – we commit to respond to every applicant
• A talent pool may be created through this recruitment process.

If you are an employee of icare please apply via Hugo to submit your application. We want to support you with the next step in your career.

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.