Sydney CBD/Wollongong

• Partner with existing and new Provider to ensure smooth transition & onboarding
• 6 Months Fixed Term Role| Hybrid working environment 
• GRADE 11/12 Salary $145,378 + super, plus benefits

About the Role

Support and influence readiness and embedment of provider change programs for existing and new providers. Partner with existing and new Provider groups to ensure smooth transition and onboarding into the icare operating environment

Benefits

• A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
• Comprehensive learning and development support aligned to icare’s Core Capabilities.
• Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
• Access to our Employee Assistance Program

Duties

It’s an exciting time at icare where no two days are the same; as a Transition Specialist

you will:

• Lead the onboarding of new Claims and Third-party Service Providers in accordance with contractual requirements, ensuring provider readiness and enablement to deliver on outcomes.
• Contribute to design and management of provider enablement, readiness and onboarding processes to ensure a continuous delivery of customer requirements and effective service provision.
• Ensure seamless execution of any changes to existing Claims and Service provider arrangements or legislative requirements, providing support as required to Claims and Service Providers.
• Contribute to the design and implementation of claims movements on across workers compensation schemes, including small transfers from self-insurers, comcare, etc.
• Contribute to the design and implementation of the overall Provider onboarding and offboarding strategy.

Skills & Experience

• Demonstrated experience in the development & delivery of communication and change management within the financial/commercial/insurance industry.
• Understanding of legislative and regulatory frameworks in NSW Workers compensation.
• Prior experience in developing or contributing to the development and implementation of communication and training plans.
• Prior experience in project management/change management or managing transition plans or equivalent.

Culture

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply.   We are committed to our people’s development so the people of NSW can thrive.

About the Company

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work. 

• For more information about icare visit our website
• icare operates a direct sourcing model so no agency introductions will be accepted
• We are a Circle Back Initiative Employer – we commit to respond to every applicant
• A talent pool may be created through this recruitment process.

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.