Sydney CBD

• 12 months - Fixed Term Contract as a Fraud & Investigations Advisor with icare
• Hybrid working environment, office in Sydney CBD
• Offering starting salary of $129,464

About the Role

This role is responsible for second line oversight of the fraud control framework across icare for internal and external fraud, with a focus on the prevention, detection, and investigation of fraud activities. Reporting to the General Manager Assurance & Fraud Prevention, this role will work closely with Fraud & Investigation Lead and the business to support the development of appropriate fraud controls, to analyse data and business information to identify areas of high fraud risk, and conduct fraud investigations as appropriate.

Benefits

• A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
• Comprehensive learning and development support aligned to icare’s Core Capabilities.
• Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
• Access to our Employee Assistance Program

Duties

It’s an exciting time at icare where no two days are the same: as a Fraud & Investigations Advisor, you will:

• Analyse data to identify high risk and out of pattern usage and investigate anomalies.
• Interpret data and detect in a timely manner instances of potential fraud to reduce losses from such risk.
• Identify methods and give advice on the appropriate action to address fraud exposure through the design of fraud controls.
• Work with and liaise with stakeholders to successfully conclude fraud investigations and recommend appropriate improvement action.
• Provide advice and recommendations in relation to fraud and risk management process and procedure.
• Actively review procedure and policy and identify potential process improvements in relation to Fraud controls and risk management.
• Ensure all internal and external reporting is completed within the required time frames.
• Proactively maintain and awareness of current trends, risk, and regulatory matters.

Skills & Experience

• Ability to interpret data and generate solutions.
• Extensive fraud prevention and investigation experience in the insurance sector.
• Certificate III Investigative Services desirable
• Certificate IV in Government Investigations desirable
• Diploma of Loss Adjusting desirable
• Association of Certified Fraud Examiners (ACFE) desirable

Culture

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

About the Company

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, to deliver better outcomes for those we serve. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work. 

• For more information about icare visit our website
• icare operates a direct sourcing model so no agency introductions will be accepted
• We are a Circle Back Initiative Employer – we commit to respond to every applicant
• A talent pool may be created through this recruitment process.

If you are an employee of icare please apply via Hugo to submit your application. We want to support you with the next step in your career.

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.