Sydney CBD

• Permanent Opportunity as a Prevention Education and Facilitation Specialist with icare
• Hybrid working environment, office in Sydney CBD
• Offering starting salary of $129,464

About the Role

The Education and Facilitation Advisor supports the delivery and adaptation of high-quality education sessions that build capability in work health and safety, psychosocial risk management, and injury prevention. This externally facing role works with employers across NI and TMF to improve workplace practices and enable safer outcomes through education and engagement. This role sits within the Prevention and Risk Advisory Team and will support the development and delivery of training aligned with both the Nominal Insurer (NI) scheme and the Treasury Managed Fund (TMF). The specialist will facilitate face-to-face and virtual learning sessions across NSW, adapt content to suit different industries and audiences, and contribute to the continuous improvement of training solutions in collaboration with internal experts and stakeholders.

Benefits

• A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
• Comprehensive learning and development support aligned to icare’s Core Capabilities.
• Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
• Access to our Employee Assistance Program

Duties

It’s an exciting time at icare where no two days are the same: as an Prevention Education and Facilitation Specialist you will:

• Facilitate face-to-face and virtual training sessions for employers, brokers, and other stakeholders, delivering education aligned with WHS, psychosocial risk, return to work, and due diligence.
• Adapt existing training materials and presentation approaches to suit the needs of specific customer segments, industries, and delivery modes.
• Collaborate with subject matter experts (SMEs), project leads, and customers to design or refine educational sessions and supporting materials.
• Contribute to pilot delivery of new sessions and capture insights for continuous improvement.
• Deliver engaging and inclusive sessions using appropriate facilitation techniques.
• Contribute to the development of new training products including webinars and elearns, working closely with the broader education and content teams across icare. 
• Represent the Prevention and Risk Advisory Team in session delivery settings, promoting evidence-based practices.
• Track participation and feedback data to inform delivery improvements.

Maintain knowledge of WHS and psychosocial issues relevant to education topics.

Skills & Experience

• Minimum 3–5 years’ experience delivering facilitated sessions in WHS, health, education, or related field.
• Demonstrated experience with virtual and in-person facilitation across varied audiences.
• Strong communication and interpersonal skills, with the ability to support learner engagement.
• Experience adapting learning materials and content to different industries, organisational contexts, or learner groups.
• Strong interpersonal and communication skills, with the ability to adapt delivery to audience needs.
• Foundational knowledge of work health and safety, psychosocial hazards, and/or return to work principles.
• Willingness to travel for session delivery as required across NSW.

Culture

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

About the Company

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, to deliver better outcomes for those we serve.  Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work. 

• For more information about icare visit our website
• icare operates a direct sourcing model so no agency introductions will be accepted
• We are a Circle Back Initiative Employer – we commit to respond to every applicant
• A talent pool may be created through this recruitment process.

If you are an employee of icare please apply via Hugo to submit your application. We want to support you with the next step in your career.

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.