icare

Who are we?

The better we do. The better for NSW

We are Insurance and Care NSW (icare), a NSW Government organisation responsible for managing some of the state’s most important insurance and care schemes.  Our work spans workers compensation, lifetime care, support for people affected by workplace dust diseases, home building compensation, and insurance that protects NSW government agencies, assets and services.

At icare we provide insurance and care to the people, businesses and communities of NSW. Every day, our work helps people recover from injury, build independence, stay safe at work and access the support they need when life takes an unexpected turn.

People rely on the systems we manage at some of life’s most important moments. That’s why we’re committed to making thoughtful decisions, improving customer outcomes and creating lasting value for the people and communities we serve.

Click here for a 90 second video on Who are we?

Our impact at a glance

Behind every number is a real person.

icare protects workers, businesses and communities right across NSW - at a scale that makes this work genuinely matter.

3.9 million
workers insured
340,000+
businesses supported
9,000+
people receiving lifetime care support
$22.8 billion
in residential builds insured
$437 billion
in NSW community assets protected
Every day
supporting people, businesses and communities across NSW

Work that matters

Better outcomes start with great people. 

The scale of what we do matters and your work can have a lasting impact. 

Better can mean:

  • Helping an injured worker recover and safely return to work
  • Supporting a person with serious injury to live more independently 
  • Creating safer workplaces across NSW
  • Protecting homes, businesses and public assets
  • Strengthening services and schemes that communities rely on every day.

At icare, success isn’t measured only by what we do, but by the difference it makes to people’s lives.

The better we do.  The better for NSW.

Careers with purpose

Better outcomes start with great people. 

Whether you’re supporting customers directly, developing digital solutions, analysing data, providing specialist advice or enabling our teams behind the scenes, every role at icare contributes to better outcomes for NSW.

The work we do is diverse, and so are the careers we offer.  

Learn more about our business areas below.

Adult, Female, Person, Woman, Male, Man, Glasses, Photography, Head, People
Adult, Female, Person, Woman, Head, Face, Happy
Box, Package, Cardboard, Carton, Package Delivery, Person, Adult, Male, Man

Why work for us?

Working for icare you will be part of an organisation making a real difference to the Community. We also offer a thriving collaborative workplace, a culture of inclusion and diversity with some great employment benefits, such as:

  • Work life balance, flexible and hybrid working arrangements
  • Comprehensive learning and development opportunities throughout your career
  • Our Annual People Awards, On-the-spot Recognition and Quarterly Values Awards
  • Corporate wellbeing program with subsidised gym membership, free flu vaccinations & health check programs
  • Access to our Employee Assistance Program 
  • 17.5% annual leave loading for our graded/award roles
  • An inclusive and diverse workplace, supporting hidden disabilities through the Hidden Sunflowers program.

Here's what our Employees say about Working at icare.

What we value?

We are committed to our Values at icare. Do these resonate with you? 

Text, Alphabet, Label, Symbol

 

What careers we offer?

There are many different types of careers and job opportunities icare can offer you.

Our areas of employment and potential roles available are highlighted below. 

Corporate

icare has a large corporate business employing professionals in Finance, Procurement, Brand & Communications, People & Communication and Property.

Learn More

Digital & Transformation 

To find the best technology solutions to meet the changing needs of our business we recruit across all areas of ICT and program delivery.

Learn More

Insurance Management

We insure the people, assets and services of the NSW Government and offer roles within insurance risk, underwriting, strategy and policy.

Learn More

Workers Compensation

We have positions dedicated to Workers' Compensation Claims, Underwriting, Prevention and Strategic Partnering & Performance Capability.

Learn More

General Insurance & Care 

We employ case managers, medical officers and support staff to deliver​ care to those seriously injured or adversely impacted on the road or at work.

Learn More

Want to be part of the journey? 

We seek people who have the same passion for delivering great outcomes for our customers and the NSW community as we do.

Search jobs here

Interested in joining our Talent Community?

Our team members are passionate about making a meaningful difference and driving positive change.  If you are too, we would love to engage with you and find out how you will help make our team even better!

 

To stay connected with us, we encourage you to join icare’s Talent Community, whereby we will share job alert emails, company updates and stories about our team. You can register by selecting your areas of interest, entering your details and clicking send just here.

icare acknowledges First Nations peoples as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present