Underwriter, HBCF Underwriting

  • Sydney CBD, NSW, Australia
  • Permanent
  • Permanent full-time position & hybrid working model
  • High performing team culture based in Sydney-CBD with harbour views
  • Salary starts at 100k base + super & company benefits listed below

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work. 

We insure over 329,000 NSW businesses and 202 NSW Government agencies. We protect around 90 per cent of public and private sector workers in NSW – that's approximately 4 million people. icare is a trusted risk advisor to the NSW Government, protecting over $228 billion of the state's most iconic assets, including the Sydney Opera House and the Sydney Harbour Bridge.

The opportunity:

We have a permanent opportunity for an Underwriter to join icare and work as part of a team responsible for making underwriting decisions in respect to applications for builder eligibility and building project applications for Home Building Compensation Insurance.

The main role accountabilities are as follows:

  • Assess builder’s eligibility and project applications, using the relevant assessment tool and in accordance with the approved Eligibility Manual, to make eligibility decisions.
  • Effectively complete underwriting assessments and communicate eligibility decisions within Service Level Standards.
  • Develop, maintain, and autonomously manage highly effective business relationships with internal teams and external builders, customers, and other relevant stakeholders.
  • Respond to queries and assist in responding to disputes and complaints with eligible builders to achieve outcomes that are in the best interest of the scheme.


Your story so far:

  • Relevant tertiary qualifications and experience in commercial credit risk analysis.
  • Knowledge of either home warranty insurance, financial credit risk or the credit insurance industry.
  • Minimum of 1 year continuous and current membership accreditation as a CA, CFA and/or CPA.

What we offer:

We know our strength comes from the diversity of our people and so we want people with different experiences and backgrounds to apply. We recognise the importance of balance and flexibility and understand that it’s not a one size fits all approach.

icare provides career opportunities and great employee benefits, including:  

  • Flexible working arrangements to help you balance work and life
  • A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
  • Comprehensive learning and development support 
  • Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
  • Access to our Employee Assistance Program
  • icare day – access to an extra day’s leave
  • 17.5% annual leave loading


If you think you’re the right person for this role, please apply now. Don’t delay as we’re assessing applications as they are received.


icare recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. For all enquiries, including any accessibility adjustments you may need to support your application to this role, please contact us at: talentacquisition@icare.nsw.gov.au

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.

  • icare is the brand of Insurance & Care NSW
  • For more information about icare visit our website
  • icare operates a direct sourcing model so no agency introductions will be accepted
  • We are a 2022 Circle Back Initiative Employer – we commit to respond to every applicant
  • A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.


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icare acknowledges First Nations peoples as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present