We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
We insure over 326,000 NSW businesses and 202 NSW Government agencies. We protect around 90 per cent of public and private sector workers in NSW – that's approximately 4 million people. icare is a trusted risk advisor to the NSW Government, protecting over $228 billion of the state's most iconic assets, including the Sydney Opera House and the Sydney Harbour Bridge.
This position will manage and oversee a complex claims portfolio of predominantly institutional abuse claims working in consultation with Client Agencies and internal and external stakeholders, driving strategic resolution of claims in a timely, fair and measured manner.
This is a key role, handling high value, sensitive, complex, contentious and strategically important claims caseload with empathy in a technically proficient manner. You will strive to ensure compliance with the Guiding Principles and Model Litigant requirements whilst delivering strong financial management and strategic focus on claim resolution. Your will be able to shift your focus from portfolio objectives to the detail of individual claims.
Develop and maintain appropriate technical standards and processes to drive continuous improvement within icare and the contracted claims manager and liaise with Agencies, Client Engagement and Underwriting teams to respond to their requirements and to involve them in the claims management process in cases of particular sensitivity.
Your story so far:
What we offer:
We know our strength comes from the diversity of our people and so we want people with different experiences and backgrounds to apply. We recognise the importance of balance and flexibility and understand that it’s not a one size fits all approach.
icare provides career opportunities and great employee benefits, including:
If you think you’re the right person for this role, please apply now. Don’t delay as we’re assessing applications as they are received.
icare recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. For all enquiries, including any accessibility adjustments you may need to support your application to this role, please contact us at: email@example.com
Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.
icare acknowledges First Nations peoples as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present
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