Talent Acquisition Relationship Manager

  • Sydney CBD, NSW, Australia
  • Permanent
  • Manage executive recruitment activities across icare
  • Full-time permanent role based in our CBD office.
  • Hybrid working environment, competitive remuneration.

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work. 

We insure over 329,000 NSW businesses and 202 NSW Government agencies. We protect around 90 per cent of public and private sector workers in NSW – that's approximately 3.2 million people. icare is a trusted risk advisor to the NSW Government, protecting over $266.6 billion of the state's most iconic assets, including the Sydney Opera House and the Sydney Harbour Bridge.

The opportunity:

This role will be accountable for managing recruitment partners to deliver permanent and contingent resources and providing technical expertise in the development of talent acquisition requirements, technology, and experience improvement initiatives across icare. In addition, the role will be responsible for end-to-end executive recruitment activities, and will require an engaging individual with strong stakeholder management skills, who will listen, consult and work in close partnership with senior hiring managers, People and Culture Partners and executive search firms to find exceptional talent to fill critical executive roles at icare.

This role is a blend of contributing to talent acquisition strategy development, understanding the organisation’s plans and priorities to create and implement talent acquisition plans, project management, senior stakeholder management, consulting, facilitation, implementation, reporting and embedding behaviour change.

It’s an exciting time at icare where no two days are the same; as a Talent Acquisition Relationship Manager you will:

  • Manage senior partner relationships including the recruitment outsource provider and managed services provider to deliver permanent and contingent resources in line with contractual requirements.
  • Provide end-to-end executive recruitment services in a confident, approachable, and professional manner.
  • Provide leadership and coaching to the onsite talent acquisition team and ensure the contract and resourcing requirements are met to deliver a consistently high level of service and experience to candidates and hiring managers.
  • Identify the organisation’s needs to create and implement an efficient long-term talent acquisition strategy
  • Develop and measure key recruitment metrics to monitor performance and provide talent insights to support workforce capability decisions.
  • Be an inclusion, diversity and equity advocate to deliver hiring processes that are inclusive and a workforce that reflects the community that icare supports, in line with our strategic imperatives.

Your story so far:

  • Relevant tertiary education in a people related discipline, or equivalent knowledge and skills acquired through extensive practical experience.
  • Previous experience in a recruitment or talent acquisition position, ideally within a professional services environment, however not essential
  • Experience and success working with senior stakeholders in a complex and transforming organisation
  • Strong communication and interpersonal skills; ability to work collaboratively across all levels
  • Prior Vendor Management experience would be highly advantageous
  • Strong attention to detail and project management skills

What we offer:

We know our strength comes from the diversity of our people and so we want people with different experiences and backgrounds to apply. We recognise the importance of balance and flexibility and understand that it’s not a one size fits all approach.

icare provides career opportunities and great employee benefits, including:  

  • Flexible working arrangements to help you balance work and life
  • A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
  • Comprehensive learning and development support 
  • Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
  • Access to our Employee Assistance Program
  • icare day – access to an extra day’s leave

If you think you’re the right person for this role, please apply now. Don’t delay as we’re assessing applications as they are received.

icare recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If there are any accessibility adjustments you need to help you be able to apply for this role, please contact us at: talentacquisition@icare.nsw.gov.au

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.

  • icare is the brand of Insurance & Care NSW
  • For more information about icare visit our website
  • icare operates a direct sourcing model so no agency introductions will be accepted
  • We are a 2022 Circle Back Initiative Employer – we commit to respond to every applicant
  • A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles.

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icare acknowledges First Nations peoples as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present