Digital & Transformation Careers

Sydney CBD

• Min 10 yrs’ experience in cybersecurity awareness, behaviour change, comms’.
• Demonstrated experience in campaign development from concept to delivery
• Permanent Role |Hybrid working |salary of $ 149,739 plus super

About the Role

The Senior Cybersecurity Behaviour and Awareness Analyst is responsible for leading, designing and delivering initiatives that drive secure behaviours and build a strong cybersecurity culture across the organisation. This role translates strategic goals into practical activities, measures their effectiveness, and helps mature the organisation’s human-centric security defences.

Operating at a specialist level, the role combines communications, stakeholder engagement, behavioural science, and cyber expertise to educate employees, influence behaviour change, and reduce human risk. As a trusted advisor within the cyber security team, the role contributes in translating complex cyber risks into clear, accessible messages that resonate with diverse audiences.

This role operates with a high degree of autonomy and expertise, contributing significantly to the organisation’s cyber maturity. The role influences behaviour change at scale, owns critical components of the awareness program, supports enterprise-wide security objectives, leads key awareness initiatives, and may mentor junior team members.

Benefits

• A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
• 17.5% annual leave loading
• Comprehensive learning and development support aligned to icare’s Core Capabilities.
• Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
• Access to our Employee Assistance Program

Duties

It’s an exciting time at icare where no two days are the same; as a Senior Cybersecurity Behaviour and Awareness Analyst you will:

• Lead the design, development and delivery of innovative and engaging cybersecurity awareness campaigns and initiatives, ensuring alignment with organisational risk priorities, compliance requirements and strategic objectives.
• Develop and deliver tailored training and awareness programs to high-risk user groups, informed by behavioural insights, data and risk assessments.
• Develop, execute and maintain high-quality accessible awareness content across icare communications channels (e.g., intranet articles, e-learning modules, videos, workshops and presentations) that translates complex technical concepts into simple, actionable guidance for all employees.
• Plan and execute periodic awareness campaigns, events and activities (e.g., Cyber Security Awareness Month), ensuring high visibility and engagement across the organisation. 
• Engage and collaborate with key stakeholders to support with maturing the knowledge of cyber policies, standards and procedures and helping to embed these across the organisation.
• Partner with internal stakeholders across technology, HR, learning, internal communications, and business units to embed secure behaviours into day-to-day practices into processes and ensure consistent, effective messaging.
• Contribute to the development of the cybersecurity culture and awareness program and its maturity objectives.
• Lead the operational delivery of the phishing simulation program, including scheduling, execution, analysis of results and follow-up education activities to uplift staff capability and reduce susceptibility to social engineering threats.
• Contribute to cyber risk reporting, metrics, and dashboards providing actionable insights to senior leaders and executive risk committees.
• Measure and report on the effectiveness of the cybersecurity culture and awareness program through KPIs, behavioural and engagement metrics, cultural impact, and surveys, and provide actionable insights to leadership to inform strategic adjustments.
• Monitor emerging cybersecurity trends, industry risks and threat intelligence to strengthen icare’s cyber posture and promote risk-informed decision-making.
• Stay current with best practices around behavioural change methodologies, learning, development and education techniques as they pertain to cyber security.
• Support organisational responses to emerging cyber threats by rapidly developing targeted awareness materials as needed.
• Support continuous improvement initiatives that uplift cybersecurity capability, maturity, and awareness practices.
• Provide mentoring and guidance to junior cyber security analysts and contribute to building internal capability across the function.

Skills & Experience

• Minimum of 5 years’ experience in cybersecurity awareness, behaviour change, communications, or related fields.
• Experience leading awareness projects
• Demonstrated experience in campaign development from concept to delivery.
• Strong understanding of cybersecurity risks, threats, and good security practices, particularly as they relate to human behaviour.
• Excellent communication skills with the ability to translate technical concepts into clear, relatable messaging.
• Experience developing and delivering training or campaigns using a range of media (e.g. video, eLearning, intranet, events).
• Ability to build trust and influence across a wide range of stakeholders and business units.
• Familiarity with behavioural science, change management, or learning and development principles is highly desirable.

Culture

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply.   We are committed to our people’s development so the people of NSW can thrive.

About the Company

Our purpose is to care for the people of New South Wales, building confidence and trust so our communities can thrive. As NSW’s agency of insurance and care, in the past year we insured 338,000 businesses, covering four million workers and supporting 92,000 workers with injuries. We cared for over 1,800 people severely injured on our roads and supported more than 5,450 impacted by a dust disease. We helped 775 homeowners, insuring $20.9 billion in residential projects, and continue to protect $436 billion in NSW Government assets including iconic landmarks the Sydney Harbour Bridge and Opera House. icare continues to refine and transform how we deliver services to improve experiences for those we serve.

• For more information about icare visit our website
• icare operates a direct sourcing model so no agency introductions will be accepted
• We are a Circle Back Initiative Employer – we commit to respond to every applicant
• A talent pool may be created through this recruitment process.

If you are an employee of icare please apply via Hugo to submit your application. We want to support you with the next step in your career.

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.