Procurement Policy and Capability Manager

  • Sydney CBD, NSW, Australia
  • Permanent
  • Offices in Sydney-CBD, Parramatta, Gosford, Newcastle & Wollongong
  • Permanent full-time role, hybrid working model & company benefits on offer
  • Base salary ranges from 134k to 155k (plus super), dependant on experience

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work. 

We insure over 329,000 NSW businesses and 202 NSW Government agencies. We protect around 90 per cent of public and private sector workers in NSW – that's approximately 4 million people. icare is a trusted risk advisor to the NSW Government, protecting over $228 billion of the state's most iconic assets, including the Sydney Opera House and the Sydney Harbour Bridge.

The opportunity:

A unique opportunity to lead a team and direct Procurement policy advice and capability training across icare, as well oversee the program management function with the wider Procurement Team. It’s an exciting environment where no two days are the same, but typically you will:

  • Assist the Head of Procurement Strategy and Policy in the development and implementation of policies and guidelines, procedures, systems and performance management frameworks for all purchasing activities to ensure a high level of professional practice and deliver compliant, effective and efficient outcomes with icare business units as focus stakeholders.
  • Develop and implement strategies and processes to mitigate risks in existing contracts, and challenge and motivate icare contract owners and managers to ensure Delegations Framework as well as GIPA contract disclosure compliance.
  • Collaborate with sourcing teams to develop strategies for best practice contract management plans and KPIs aligned with whole of government Procurement Board Directions.
  • Help identify, lead and manage cross-functional procurement projects including stakeholder management, systems improvement and relationship management with systems supplier.
  • Deliver procurement policy, process or systems training to the procurement teams as well as icare staff as required.
  • Develop and implement effective communication plans to assist the procurement team as well as icare staff comply with icare procurement policies and guidelines.

Your story so far:

  • Knowledge and application of the NSW Government Procurement Policy Framework and all mandatory procurement policies, or ability to quickly grasp based on experience in similar roles.
  • Experience in developing and delivering procurement policy, process and systems training with strong presentation skills and strong written communication with experience in policy writing.
  • Excellent influencing and negotiation skills to work collaboratively and build strong engagement with a range of stakeholders up to senior management level.
  • Strong problem solving and analytical skills with the ability to manage multiple stakeholders and high volumes of work within tight timeframes; project management experience advantageous. 


What we offer:

We know our strength comes from the diversity of our people and so we want people with different experiences and backgrounds to apply. We recognise the importance of balance and flexibility and understand that it’s not a one size fits all approach.

icare provides career opportunities and great employee benefits, including:  

  • Flexible working arrangements to help you balance work and life
  • A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
  • Comprehensive learning and development support 
  • Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
  • Access to our Employee Assistance Program
  • icare day – access to an extra day’s leave
  • 17.5% annual leave loading


If you think you’re the right person for this role, please apply now. Don’t delay as we’re assessing applications as they are received.

 icare recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. For all enquiries, including any accessibility adjustments you may need to support your application to this role, please contact us at:

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.

  • icare is the brand of Insurance & Care NSW
  • For more information about icare visit our website
  • icare operates a direct sourcing model so no agency introductions will be accepted
  • We are a 2022 Circle Back Initiative Employer – we commit to respond to every applicant
  • A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months


Apply Now

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icare acknowledges First Nations peoples as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present