Privacy Specialist

  • Sydney CBD, NSW, Australia
  • Permanent
  • Highly motivated, flexible person who is passionate about customer service and driven to make a difference in your workplace
  • Hybrid working environment, 2-3 days in the Sydney CBD office
  • Base full-time salary range from $113,343, plus employer's contribution to superannuation and annual leave loading.

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work. 

We insure over 326,000 NSW businesses and 202 NSW Government agencies. We protect around 90 per cent of public and private sector workers in NSW – that's approximately 4 million people. icare is a trusted risk advisor to the NSW Government, protecting over $228 billion of the state's most iconic assets, including the Sydney Opera House and the Sydney Harbour Bridge.

The opportunity:

On a day-to-day basis you will be part of a team of motivated privacy professionals that supports icare to understand and comply with their privacy obligations. This includes engaging and with all parts of icare and our multiple schemes.

This role will support the enhancement of privacy frameworks, tools, templates, and processes to achieve improved outcomes. You will contribute to driving strategic priorities and transformation across the agency to improve privacy and risk awareness, capability, and cultural uplift.

It’s an exciting time at icare where no two days are the same; as a Privacy Specialist you will, support the Principal Privacy Officer and the Compliance Operations Team to deliver privacy advisory output across icare, including:

  • Review, contribute to or lead Privacy Impact Assessments for new projects or initiatives
  • Contribute to or conduct Privacy Internal Reviews
  • Provide privacy advice to inform decision making and mitigate privacy risks
  • Manage and provide advice on escalated privacy complaints and privacy incidents.
  • Build and maintain strong relationships with other teams and areas
  • Influence and negotiate for privacy outcomes amongst other competing priorities
  • Maintain a focus on finding ways to solve problems – by finding a balance between preserving and ensuring privacy outcomes, and achieving customer and business outcomes
  • Ensure that the privacy team’s shared inbox is continuously monitored and requests for advice or support are allocated and addressed
  • Coordinate privacy team reporting and scheduling, including broader training and awareness activities

Your story so far:

You are a highly motivated, flexible person who is passionate about customer service and driven to make a difference in your workplace. You will be expected to take a “fresh eyes” approach to your role, bringing a commitment to the principles of good governance, along with the creativity and open-mindedness to embed these principles in ways that supports icare.

  • Demonstrate an understanding of privacy principles and have relevant experience in a similar role / industry or transferable skills. For example, experience in a policy, legal, risk or other regulatory environment
  • Maintain a positive ‘can do’ attitude and ability to work in a very agile, fast-paced, and collaborative environment
  • Communicate clearly, effectively and in plain English (verbal and visual)
  • Engage and influence diverse internal and external stakeholders at all levels
  • Thoughtfully question other business units to gather the information you need, and analyse that information to provide insights and recommendations that inform decision making and outcomes
  • Show tertiary qualifications within a relevant discipline such as law, governance, policy, or risk, (this will be an advantage but not mandatory)

What we offer:

We know our strength comes from the diversity of our people and so we want people with different experiences and backgrounds to apply. We recognise the importance of balance and flexibility and understand that it’s not a one size fits all approach.

icare provides career opportunities and great employee benefits, including:  

  • Flexible working arrangements to help you balance work and life
  • A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
  • Comprehensive learning and development support 
  • Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
  • Access to our Employee Assistance Program
  • icare day – access to an extra day’s leave
  • 17.5% annual leave loading

If you think you’re the right person for this role, please apply now. Don’t delay as we’re assessing applications as they are received.

icare recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If there are any accessibility adjustments you need to help you be able to apply for this role, please contact us at:

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.

  • icare is the brand of Insurance & Care NSW
  • For more information about icare visit our website
  • icare operates a direct sourcing model so no agency introductions will be accepted
  • We are a 2022 Circle Back Initiative Employer – we commit to respond to every applicant
  • A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles.

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icare acknowledges First Nations peoples as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present