PMO Lead

  • Sydney CBD, NSW, Australia
  • Permanent

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work. 

We insure over 326,000 NSW businesses and 202 NSW Government agencies. We protect around 90 per cent of public and private sector workers in NSW – that's approximately 4 million people. icare is a trusted risk advisor to the NSW Government, protecting over $228 billion of the state's most iconic assets, including the Sydney Opera House and the Sydney Harbour Bridge.

The opportunity:

Provide support to the Program Director, Business Owner, and Sponsor to plan, manage and report on the successful delivery of complex programs. Lead the effective coordination and integration between projects across schedule, budget, scope, resource, and management. Develop program level reporting ensuring high-quality and accurate financial tracking, along with and proactively maintaining the risk and issue register

It’s an exciting time at icare where no two days are the same as the PMO Lead you will:

  • Coordinate the governance routines for the program and prepare timely and accurate packs and minutes. Ensure program adherence to project disciplines and required documentation as part of the icare way. Challenge project managers in their status reports to ensure clarity of progress, action required, and deadline for resolution
  • Oversee that the activities and information management requirements to ensure an accurate source of truth of the program’s progress against scope, cost, schedule, and deliverables. Use approved icare tools for the capture and storage of all project documentation
  • Ensure the program’s resource requirements, including vendors, and work with line managers to ensure clarity of timings. Ensure resource profiles and schedules are maintained in the program baseline
  • Maintain and coordinate the resolution of the program’s risks, assumptions, and issues. Ensure regular reviews are undertaken and reporting is in accordance with expected standards and agreed frameworks. Provide initial contact point for projects, together with information, advice and escalation where necessary to the appropriate program and person
  • Manage dependencies and interdependencies across the project, driving the agreement and management of both inbound and outbound dependencies to ensure a successful schedule and ability to realise the project objectives
  • Ensure that the project status reports are of high quality, consistent standard and produced to a defined timescale. Responsible for the development of program status reports and distribution to key stakeholders
  • Coordinate the change and communication activities as part of the plan. Subsequently track the delivery of the change and communication milestones as part of the program schedule

Your story so far:

  • Tertiary qualification in a business or other relevant discipline, or equivalent knowledge and skills gained through extensive practical experience
  • Advanced experience in all Microsoft applications including Word, Excel, and Outlook
  • Qualification or experience in Project Management (Prince2, PMBOK) essential
  • Exceptional verbal, written and presentation skills
  • Ability to work effectively both independently and as part of a team
  • Ability to demonstrate previous experience working to and delivering on on tight deadlines

What we offer:

We know our strength comes from the diversity of our people and so we want people with different experiences and backgrounds to apply. We recognise the importance of balance and flexibility and understand that it’s not a one size fits all approach.

icare provides career opportunities and great employee benefits, including:  

  • Flexible working arrangements to help you balance work and life
  • A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
  • Comprehensive learning and development support 
  • Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
  • Access to our Employee Assistance Program
  • icare day – access to an extra day’s leave

If you think you’re the right person for this role, send us your resume. Don’t delay as we’re assessing applications as they are received.

icare recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If there are any accessibility adjustments you need to help you be able to apply for this role, please contact us at:

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.

  • icare is the brand of Insurance & Care NSW
  • For more information about icare visit our website
  • icare operates a direct sourcing model so no agency introductions will be accepted
  • We are a 2022 Circle Back Initiative Employer – we commit to respond to every applicant
  • A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles.

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icare acknowledges First Nations peoples as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present