Receive, report on, action and effectively respond to litigation and effectively resolve disputes raised by customers.

• Bring your legal qualifications and personal injury experience to icare
• 2 Roles- 1 Permanent and 1 fixed term, fulltime position, Sydney CBD location| Hybrid work model
• Salary from $125,000 plus superannuation

About the Role

The purpose of this role is to receive, report on, action and effectively resolve disputes raised by customers (pre-litigation) and to receive, report on, action and effectively respond to litigation.

Benefits

• A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
• 17.5% annual leave loading
• icare day – access to an extra day’s leave
• Comprehensive learning and development support aligned to icare’s Core Capabilities
• Our People Awards – On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
• Access to our Employee Assistance Program

Duties

It’s an exciting time at icare where no two days are the same. As a Litigation Specialist you will:

• Manage and respond to internal review requests from workers, their solicitors, and employers regarding liability decisions related to workers compensation claims
• Collaborate with Senior Leaders and Senior Litigation Specialists to develop litigation strategies for pre-litigation and litigation matters in alignment with business objectives
• Efficiently manage litigation processes, adhering to legislated timeframes and exhibiting model litigant behaviour
• Utilise and update relevant claims management and customer relationship systems
• Communicate, consult, and manage interactions, including settlement options and litigation strategies, with service providers, Claim Service Providers, and impacted stakeholders
• Work closely with Dispute Resolution & Litigation team members as well as other internal stakeholders to achieve positive customer outcomes
• Stay informed about precedents and emerging trends in pre-litigated and litigated matters and provide education to internal teams as needed

Skills & Experience

• Admission as a legal practitioner to the Supreme Court of NSW with a current practising certificate
• Experience in personal injury law
• Strong time management skills to efficiently handle internal review requests and litigation in legal timeframes
• Excellent communication and stakeholder management skills to effectively engage with Scheme Agents, employers, and injured workers

Culture

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply.   We are committed to our people’s development so the people of NSW can thrive.

About the Company

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work. 

• For more information about icare visit our website
• icare operates a direct sourcing model so no agency introductions will be accepted

• We are a Circle Back Initiative Employer – we commit to respond to every applicant
• A talent pool may be created through this recruitment process.

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.