Digital Technical Lead

Summary: Responsible for the utmost quality of the Digital solutions delivered across the Digital practice at icare.

Sydney CBD

• Demonstrate Technical SME leadership capabilities across Development
• Experience in AWS services, SQL Server, Visual Studio, GIT, CI/ CD.
• Hybrid working environment, offering starting salary of $

About the Role

The Digital Technical Lead bring together some thought leadership into icare’s Digital Asset Platform space, leading a team of front end and back end Digital developers as they work with BAU team members and Project team members to innovate across our Website and Portals space. They will be responsible for the utmost quality of the Digital solutions delivered across the Digital practice at icare, creating, improve and maintain frameworks, standards, best practices and principles with regards to Digital Development within the practice.

Benefits

• A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
• 17.5% annual leave loading
• Comprehensive learning and development support aligned to icare’s Core Capabilities.
• Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
• Access to our Employee Assistance Program

Duties

It’s an exciting time at icare where no two days are the same; as a Digital Technical Lead you will:

Technical Leadership across Product:

• Lead technology solutions end-to-end that meet technical and business requirements on icare’s Digital Experience platforms (Website, Digital Experience Portals and Intranet), serving as a key contributor to delivering business outcomes, including but not limited to providing high level estimates for new initiatives and ensuring that changes are implemented effectively in production, and guiding and supporting across development of features and application build.
• Liaise with the Practice lead, Operations lead and Head of Digital Assets to develop operational readiness strategies, product road map, assess business impacts for new requirements, Identify and address technical or operational risks, building community of practice and contribute to enterprise project scoping exercises.
• Identify emerging trends, thought leadership in software development and introduce these to the project as well as the enterprise.

Demonstrate Technical SME leadership capabilities across Development:

• Contribute to and participate in the application development function including front end and back end, in-house development and external vendor-based development, and technical impact assessment of changes.
• Ensure components of the overall technical design and build components that relate to the Digital practice meet the standards of quality, scalability and maintainability, and are aligned to icare’s emerging digital strategy across enterprise and schemes.
• Guide cross-functional teams, project and BAU front end and back-end team-members in troubleshooting issues, front-end and back-end defect resolution and unblock critical BAU production and Project defects and designing and building reusable assets for the project and platform teams.
• Perform code review and technical analysis of Code including but not limited to: JavaScript, React JS, Angular, Node.js, .NET MVC applications, jQuery, GEL and CSS/ HTML.
• Lead the design, development, and implementation of mobile applications using ReactNative
• Drive the architecture and technical decisions to ensure scalable, high-performance apps for both iOS and Android platforms

Derisk platform and projects:

• Attend practice stand-ups, demonstrate ownership and liaising with relevant leads and team members to inform and resolve technical issues or risks as required.
• Support our Digital Dev Ops Lead, Operations Lead, Security team and Infra team to plan, analyse technical impact of and support regular and ad-hoc security fixes and patching as required to meet security compliance.
• Provide support for a range of technical tasks including initiatives, enhancements, and upgrades to ensure efficient and effective change and delivery.
• Represent the Digital projects as a Technical Lead and collaborate between different squads implementing Digital changes, code governance and deployment processes and champion

Collaborate to deliver Business outcomes

• Collaborate with Enterprise solution architects to plan, design and build enterprise-wide Digital solutions
• Collaborate with Analysts and System specialists to plan, design and develop Digital application specifications
• Collaborate with Service Desk, Digital Operations Lead and teams in resolving operational incidents, requests and changes
• Collaborate with Operation lead, Developers, Project teams, Digital Leads team and the business to ensure the successful execution of large, complex development projects aligned with our Digital Strategic Direction

Lead and Develop

• Mentor and coach Digital Developers, fostering a culture of continuous learning and professional growth in the Digital practice, maintain technical practices and uplift the overall standards of the team. Support hiring decisions across technical resources.
• Collaborate with Leads, Senior team members and Vendor technical leads to develop and guide in the technical space, developing training materials for onboarding and upskilling new and existing developer resources

Skills & Experience

• Minimum 3+ years’ experience as a Technical Lead in Digital practices.
• Overall 10+ years of IT experience.
• Demonstrated knowledge in digital architecture and solution engineering and in entire SDLC Lifecycle including CI/CD.
• Proven Agile/ Scrum experience in a large enterprise organisation.
• Strong knowledge of backend CMS and DXP systems like Sitecore/ Adobe Experience Manager/Other DXP
• Proven experience in AWS services, SQL Server, Visual Studio, GIT, CI/ CD (Jenkins/ Bamboo).
• Familiarity with web services, APIs (SOAP and REST)
• Knowledge of mobile app development frameworks and automation tools
• Firm grasp of emerging digital technologies.
• Solid interpersonal skills including mentoring, coaching and conflict resolution.
• Experience in leading development of Digital Solutions in Insurance domain is preferred.
• Tertiary qualification in IT/ Computer Science or Engineering.
• Pre-employment checks.

Culture

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply.   We are committed to our people’s development so the people of NSW can thrive.

About the Company

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, to deliver better outcomes for those we serve.  Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work. 

• For more information about icare visit our website
• icare operates a direct sourcing model so no agency introductions will be accepted

• We are a Circle Back Initiative Employer – we commit to respond to every applicant
• A talent pool may be created through this recruitment process.

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.