Corporate Support officer

  • Parramatta, NSW, Australia, 2150
  • Sydney CBD, NSW, Australia
  • Permanent

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work. 

We insure over 326,000 NSW businesses and 202 NSW Government agencies. We protect around 90 per cent of public and private sector workers in NSW – that's approximately 4 million people. icare is a trusted risk advisor to the NSW Government, protecting over $228 billion of the state's most iconic assets, including the Sydney Opera House and the Sydney Harbour Bridge.

The opportunity:

Seeking experienced corporate support professionals with a passion for providing office support services in a busy environment!

  • Highly visible, integral roles enabling the achievement of core operational business outcomes.
  • Permanent full-time positions, generous salary from $80k package & other benefits listed below.
  • Modern spacious offices in prime Parramatta-CBD & Sydney-CBD locations.

It’s an exciting environment where no two days are the same, but on a typical day you might find yourself:

  • Undertaking reception duties including meeting, greeting and assisting a range of stakeholders including icare employees, guests, customers and other visitors.
  • Supporting events as required including coordinating ordering & delivery of catering requests.
  • Coordinating and managing multiple meeting rooms including technology operation and arranging configurations.
  • Maintaining consumables and general upkeep of kitchens and print rooms.
  • Responding to enquiries by phone, email or in person, ensuring an accurate, customer-focused and timely response, escalating to the appropriate person as required.

You will also provide a range of administrative and office support services, including: records management, filing, photocopying, mail receipt and sorting, external courier bookings and deliveries, maintenance of registers, compilation of data, statistics and reports to support the smooth running of office activities.

Please note the nature of these positions require full-time attendance in the office, Monday to Friday and will provide support to both the Sydney-CBD and Parramatta icare offices.

Your story so far:

  • Proven experience in an office support role within a busy environment (preferably corporate reception experience).
  • Excellent presentation and high level of customer service skills.
  • Excellent verbal and written communications skills and strong interpersonal manner to engage stakeholders at all levels.
  • Highly organised, diligent approach while also being adaptable and flexible to changing requirements and environments.

What we offer:

We know our strength comes from the diversity of our people and so we want people with different experiences and backgrounds to apply. We recognise the importance of balance and flexibility and understand that it’s not a one size fits all approach.

icare provides career opportunities and great employee benefits, including:  

  • Flexible working arrangements to help you balance work and life
  • A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
  • Comprehensive learning and development support 
  • Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
  • Access to our Employee Assistance Program
  • icare day – access to an extra day’s leave
  • 17.5 annual leave loading

If you think you’re the right person for this role, apply now. Don’t delay as we’re assessing applications as they are received.

icare recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If there are any accessibility adjustments you need to help you be able to apply for this role, please contact us at:

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.

  • icare is the brand of Insurance & Care NSW
  • For more information about icare visit our website
  • icare operates a direct sourcing model so no agency introductions will be accepted.
  • We are a 2022 Circle Back Initiative Employer – we commit to respond to every applicant.
  • A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.


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icare acknowledges First Nations peoples as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present