Communications Specialist

  • Sydney CBD, NSW, Australia
  • Permanent

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work. 

We insure over 326,000 NSW businesses and 202 NSW Government agencies. We protect around 90 per cent of public and private sector workers in NSW – that's approximately 4 million people. icare is a trusted risk advisor to the NSW Government, protecting over $228 billion of the state's most iconic assets, including the Sydney Opera House and the Sydney Harbour Bridge.

The opportunity:

Exciting opportunity to develop and deliver the communication strategy for icare and manage key communication activities aligned to business objectives.

  • Permanent full-time position & flexible working arrangements
  • Modern spacious offices in prime Sydney-CBD location with a view, close to Wynyard & Barangaroo
  • Salary starting at $113k plus super and other benefits on offer, as listed below

It’s an exciting environment where no two days are the same, but on a typical day you will:

  • Partner with internal stakeholders to define business communication needs and objectives, crafting appropriate communication approaches and tactics to achieve business goals.
  • Develop and deliver communication collateral and messaging using a variety of tools and channels, including events, brochures, web, video, infographics and social media to ensure it reaches its target audience.
  • Contribute to and implement icare’s communication strategy and provide advice and guidance on ensuring communication approaches align to the strategy.
  • Identify and address potential communication issues, and opportunities, which may have an impact on business stakeholders, and implement solutions to achieve the best outcome.

Your story so far:

  • Recent experience in a similar Communications Specialist role (3-5 years).
  • Proven experience in producing high quality communications collateral across all channels.
  • Highly developed verbal, written and digital communication skills.
  • Strong collaboration, stakeholder engagement and negotiation skills.

What we offer:

We know our strength comes from the diversity of our people and so we want people with different experiences and backgrounds to apply. We recognise the importance of balance and flexibility and understand that it’s not a one size fits all approach.

icare provides career opportunities and great employee benefits, including:  

  • Flexible working arrangements to help you balance work and life
  • A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
  • Comprehensive learning and development support 
  • Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
  • Access to our Employee Assistance Program
  • icare day – access to an extra day’s leave
  • 17.5 annual leave loading


If you think you’re the right person for this role, send us your resume. Don’t delay as we’re assessing applications as they are received.


icare recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If there are any accessibility adjustments you need to help you be able to apply for this role, please contact us at:

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.

  • icare is the brand of Insurance & Care NSW
  • For more information about icare visit our website
  • icare operates a direct sourcing model so no agency introductions will be accepted.
  • We are a 2022 Circle Back Initiative Employer – we commit to respond to every applicant.
  • A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.



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icare acknowledges First Nations peoples as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present