We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
We insure over 329,000 NSW businesses and 202 NSW Government agencies. We protect around 90 per cent of public and private sector workers in NSW – that's approximately 3.2 million people. icare is a trusted risk advisor to the NSW Government, protecting over $266.6 billion of the state's most iconic assets, including the Sydney Opera House and the Sydney Harbour Bridge.
Receive, investigate and resolve icare’s escalated premium impact complaints on behalf of our Policy Holders and/or their representatives , by reviewing claim case files and offering feedback to Premium Appeals Team members on the strategies and solutions expected to be seen on the files in question and their adherence to legislative guidelines.
It’s an exciting time at icare where no two days are the same; as a Claims Complaints Management Specialist you will:
Your story so far:
What we offer:
We know our strength comes from the diversity of our people and so we want people with different experiences and backgrounds to apply. We recognise the importance of balance and flexibility and understand that it’s not a one size fits all approach.
icare provides career opportunities and great employee benefits, including:
If you think you’re the right person for this role, please apply now. Don’t delay as we’re assessing applications as they are received.
icare recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If there are any accessibility adjustments you need to help you be able to apply for this role, please contact us at: email@example.com
Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.
icare acknowledges First Nations peoples as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present
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